Privacy Policy

Effective Date: 10.10.2024

TiketVisa.com (“we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and utilize our services for hotel reservations and flight ticket bookings.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and payment information when you create an account, make a reservation, or contact us.
  • Booking Information: Details related to your reservations, such as travel dates, hotel preferences, and special requests.
  • Payment Information: We accept payments through various methods including Stripe, Apple Pay, Google Pay, major credit cards, Alipay, and WeChat Pay. Payment information is processed securely by our payment processors.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.


How We Use Your Information

We use the information we collect for various purposes:

  • To process and confirm your reservations for hotels and flights.
  • To communicate with you regarding your bookings and provide customer support.
  • To improve our website and services based on user feedback and usage patterns.
  • To send you promotional materials and updates about our services (you can opt-out at any time).


Tracking Technologies

We utilize various tracking technologies to enhance our advertising efforts:

Pixels: We use tracking pixels such as

  • Google Tag Manager,
  • Google Analytics,
  • Meta Pixel,
  • TikTok Pixel,
  • Snapchat Pixel,
  • Pinterest Tag,
  • Microsoft Clarity

for tracking our ads and retargeting purposes. These tools help us analyze user behavior and improve our marketing strategies.

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We employ third-party companies and individuals to facilitate our services (e.g., payment processors) who have access to your personal information only to perform tasks on our behalf.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.


Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your personal data under certain conditions.
  • Withdraw consent for us to process your data where we rely on consent.

To exercise these rights, please contact us using the contact information provided below.

Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us improve our services. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect the functionality of our website.

Refund Policy

Please note that all bookings made through TiketVisa are non-refundable. For more details, please refer to our Refund Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Email: [email protected]

By using TiketVisa.com, you consent to the terms outlined in this Privacy Policy.