Effective Date : 08.05.2025

TiketVisa da biz avtomatlashtirilgan bronlash tizimimiz orqali parvoz chiptalari va mehmonxonalarni bron qilish bo'yicha samarali va ishonchli xizmatlarni taqdim etishga intilamiz. Iltimos, har qanday bandlovni amalga oshirishdan oldin to‘lovni to‘liq qaytarish siyosatimizni diqqat bilan ko‘rib chiqing.

1. Umumiy siyosat

Biz uzluksiz bron qilish tajribasini ta'minlashga intilamiz. Barcha mijozlarga bandlovlaringizni tartibga soluvchi shartlar va shartlarni aks ettiruvchi to‘lovni qaytarish siyosatimiz bilan tanishib chiqish tavsiya etiladi.

2. Qaytarib bo'lmaydigan buyurtmalar

All bookings made through TiketVisa are non-refundable except in the specific circumstances described in Point 3: Refund Eligibility . Once a booking is confirmed and payment is processed, refunds will not be issued under normal circumstances.

3. To'lovni qaytarish huquqi

Refunds will only be granted in the following cases:

• Unavailability of Services: If we are unable to secure a flight or hotel reservation as requested, a full refund will be issued.
  
  
• Payment Inbound Errors: If a customer has made a duplicate payment, overpaid, or the payment was processed but no booking was initiated due to a technical error (commonly referred to as a payment inbound case), a full or partial refund may be issued upon verification. This applies only when funds have been received by TiketVisa, but no corresponding service has been rendered. Please contact us promptly with your transaction details.
  
  

To initiate a refund request under these scenarios, message us via Instagram @tiketvisa or email us at : [email protected] .

4. Nizo siyosati

Biz bron qilish bo'yicha bahslarni qabul qilmaymiz. Agar nizo kelib chiqsa, mijoz to'lovni qo'lda qaytarishni ko'rib chiqishimiz uchun nizoni bekor qilishi kerak.

5. Avtomatlashtirilgan bronlash tizimi

Parvoz chiptalari va mehmonxona bandlovlarini tez va aniq qayta ishlashni ta'minlash uchun bizning bron qilish tizimi to'liq avtomatlashtirilgan. Ushbu avtomatlashtirish shuni anglatadiki, sizning buyurtmangiz joylashtirilgandan so'ng, u darhol bizning ishlov berish navbatimizga kiritiladi va uni o'zgartirish yoki bekor qilish mumkin emas.

6. Istisnolar

Biz quyidagi sabablarga ko'ra qaytarib berish yoki bekor qilishni taklif qilmaymiz:

• Fikrni yoki shaxsiy sharoitlarni o'zgartirish
• Bronlash jarayonida mijoz tomonidan qilingan xatolar
• Sayohat rejalari yoki jadvalidagi o'zgarishlar
• Immigratsiya organlari tomonidan kirishni rad etish
• Uchinchi tomon provayderlari tomonidan reyslarni yoki mehmonxonalarni bron qilishni kechiktirish yoki bekor qilish
  
  

7. Mijozlarning javobgarligi

It is the customer’s responsibility to ensure that all information provided during the booking process is accurate and complete. TiketVisa is not liable for any errors or omissions made by the customer that may affect their flight ticket or hotel reservation.

8. Biz bilan bog'laning

Agar sizda biron bir savol bo'lsa yoki yordamga muhtoj bo'lsangiz, iltimos, mijozlarni qo'llab-quvvatlash guruhimizga murojaat qiling. Oddiy sharoitlarda biz to'lovlarni qaytarishni taklif qila olmasak-da, biz sizga yordam ko'rsatishga va har qanday tashvishlaringizni hal qilishga tayyormiz.